Privacy Policy

Kings of the Road Coffee (“we”, “our”, “us”) is a UK-based coffee business providing coffee services, products, and subscriptions through our website.

If you have any questions about this policy or how we handle your data, you can contact us at:
📧 info@kingsoftheroadcoffee.com.

Who we are

We only collect the data we need to run our business properly. This may include:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order and subscription details

  • Payment information (processed securely by third-party providers — we do not store card details)

  • Any information you provide when contacting us

What Personal Data We Collect

We use your data to:

  • Process and fulfil orders

  • Manage subscriptions

  • Communicate with you about your orders or enquiries

  • Send marketing emails (only if you opt in)

  • Improve our website and services

  • Meet legal and accounting obligations

We will never sell your data to third parties.

How We Use Your Data

Under UK GDPR, we process personal data on the following legal bases:

  • Contract – to fulfil orders or subscriptions

  • Consent – where you have opted into marketing

  • Legal obligation – accounting and tax purposes

  • Legitimate interest – improving our services and customer experience

Lawful Basis for Processing

If you sign up to receive emails from us, you can unsubscribe at any time by clicking the link in any email or by contacting us directly.

We only send marketing communications if you’ve given us permission.

Marketing Communications

We may share your data with trusted third parties only where necessary, including:

  • Payment processors

  • Delivery and fulfilment partners

  • Website and e-commerce platforms (e.g. Squarespace, email providers)

All third parties are GDPR-compliant and only process data on our instructions.

Sharing Your Data

Our website uses cookies to:

  • Ensure the site functions correctly

  • Analyse traffic and improve performance

You can control or disable cookies through your browser settings.

Cookies

We only keep personal data for as long as necessary:

  • Order and billing records: as required by law

  • Marketing data: until you unsubscribe

  • Enquiry data: no longer than needed to respond.

How Long We Keep Your Data

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (UK Information Commissioner’s Office)

To exercise any of these rights, email us at info@kingsoftheroadcoffee.com.

Your Rights Under GDPR

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Data Security

We may update this policy from time to time. Any changes will be posted on this page.

Changes to This Policy